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Volunteers needed for cold weather wellbeing service for the homeless in Truro, Cornwall

The role of the Cold Weather Wellbeing Service is to work with individuals who are homeless during the coldest months of winter while assisting them to identify their support and housing needs, advocating for them and helping them to access services.

Project started by StPetrocs on the 21st November 2016 .

All systems go! Pledge targets have been reached!

11 volunteers of target 26

About the opportunity

The project work’s definition of homelessness as:

“Being without a safe, secure and appropriate accommodation.”

The aim of the provision is to provide a safe place to stay during periods of cold or severe weather and to provide a support service which is empowered to identify and support the individual’s needs with a view to moving away from street homelessness.

It is the intention of St Petroc’s Society to train and support volunteers in each location to ensure that they have the skills required to provide this service.

About St Petroc's Society

To provide accommodation, support, advice, training and resettlement services to single homeless people in Cornwall. Within resources available, we strive to provide the best quality of service possible. Our primary aim is to provide these services to people aged 16 - 65 years and for whom no provision is made within the community, either statutory or otherwise.

What we are looking for

We have 6 roles we require support with over the winter period this year which require different skills and personalities, please see below for details and specifics required (there may be some crossover of duties between roles):

1. General Support Assistant (shifts average 4-6 hours between 9am-9pm)

2. Back Room Buddy (shifts average 4-6 hours between 9am-9.30pm)

3. Evening Welcome Assistant (7pm-11pm)

4. Overnight Support Assistant (8pm-7.30am)

5. Donations Sorting Support (shifts average 4-6 hours between 9am-7pm)

6. Cake baker / sandwich maker (home-based preparation for drop off in Truro for 2-3pm particularly Thursdays/Saturdays/Sundays)

What we offer:

For all our roles we will provide all volunteers with an induction, DBS checks, regular supervision, full training and a hands on experience of working to support emergency cold weather support for homeless people in Cornwall. We provide expenses for transport to and from the Centre. We value our volunteers, you will be an instrumental part of the team, without whom, this would not be able to go ahead. Each volunteer we have means we are able to provide shelter for more rough sleepers each night. We have a vibrant team of volunteers and staff and it is a great opportunity to meet them and join us in our charitable work.

Practical Considerations

Volunteers for the Truro project will be welcome to assist during the months of November-February between the hours of 9am and 11pm providing a range of services. Other duties might include:

  • Chatting/Befriending
  • Handing our bedding and other useful items
  • Playing Board Games
  • Delivering creative sessions such as art
  • Helping to monitor clients to ensure their wellbeing
  • Making hot drinks

 Essential Qualities

  • An ability to listen and communicate effectively with other people
  • An ability to communicate effectively with agencies, colleagues and clients (both written and verbally
  • Physical, mental and emotional ability to cope with street work
  • A willingness to work outside normal office hours as and when required
  • An ability to develop and maintain good working relationships with partner and other agencies

 Desirable Qualities

  • An understanding and appreciation of issues surrounding homelessness
  • Knowledge of mental health, drug and alcohol issues
  • An understanding of the relevant housing, community care and benefits legislation
  • Experience in working with individuals with multiple issues
  • Experience in advocacy
  • Experience in multi-disciplinary team working
  • Experience of street work / outreach work
  • Training relevant to working with disadvantaged individual

Volunteers may have other experiences and knowledge that could be of benefit to the team and the work.

Are you interested?

If you are interested, please pledge to volunteer via the button above or contact Lois Wild the Volunteer Coordinator to request an application form or for an initial chat:

Telephone: 01872 260948

Or access it on the website and email it to us or post to Lois Wild, Lander House, 5 Upper Lemon Villas, Truro TR1 2PD

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